Policies

TURN-AROUND TIME - Non-custom items are shipped in 1-3 business days. Please allow 1-2 weeks for custom orders.
HOLIDAY DEADLINE - Custom orders are due by December 1st so I can complete and mail to you in time for Christmas.

GIFT WRAPPING

Gift Wrapping/Gift Card available upon request at no extra charge. CONTACT ME HERE

SHIPPING is by USPS First Class Mail.

Want it sent Priority? Cost is $3.99 for domestic USA, in addition to the standard shipping price for each item. CONTACT ME HERE

RETURNS/EXCHANGES 

CUSTOM ORDERS may not be returned or exchanged. Other items: You can return or exchange your purchase for up to 120 days from the purchase date. Returned or exchanged products must be in the condition you received them and packed carefully to avoid damage. Returns and exchanges do not include shipping costs. Buyer must pay shipping for returns and exchanges. 

PACKING
While not as fragile as glass, polymer clay should be treated "gently." Each item is packed with care to protect it from shipping damage. Recycled materials in good condition are used whenever possible.

IF DAMAGED IN SHIPPING, please message me with a photo, and we will arrange for a replacement item. 

 

PRIVACY POLICY

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.